{"id":603,"date":"2025-11-03T14:57:08","date_gmt":"2025-11-03T14:57:08","guid":{"rendered":"https:\/\/www.iwmnetwork.com\/?page_id=603"},"modified":"2025-11-05T23:09:09","modified_gmt":"2025-11-05T23:09:09","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.iwmnetwork.com\/mk\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Last Updated: November, 2025<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The short version<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We collect only the information we need to work with you. We don&#8217;t sell your data. We don&#8217;t spam you. We keep your information secure. You can ask us to delete your data anytime.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Who we are<\/strong><br><br>IVM Netvork DOOEL (DBA as: IWM Network) is a digital holding company headquartered in Skopje, North Macedonia.<br><br><strong>Contact us<\/strong><br><br>Email: privacy@iwmnetwork.com<br>Address: AURA Business Center, bvld. Partizanski Odredi No. 14, 1000 Skopje, North Macedonia<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What information we collect<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Information you give us directly:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name, email, phone number (when you contact us),<\/li>\n\n\n\n<li>Company name and job title (for business inquiries),<\/li>\n\n\n\n<li>Project details (when you request a quote),<\/li>\n\n\n\n<li>Investment pitch information (if you&#8217;re a founder),<\/li>\n\n\n\n<li>Payment information (processed by our payment provider, not stored by us).<br><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Information we collect automatically:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP address and browser type,<\/li>\n\n\n\n<li>Pages you visit on our website,<\/li>\n\n\n\n<li>How long you spend on our site,<\/li>\n\n\n\n<li>Where you came from (referral source),<\/li>\n\n\n\n<li>Device information (mobile, desktop, etc.),<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><br>We collect this through:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact forms<\/li>\n\n\n\n<li>Cookies (small files stored on your device)<\/li>\n\n\n\n<li>Analytics tools (Google Analytics or similar)<br><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How we use your information<\/strong><br><br>We use your information to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Respond to your inquiries,<\/li>\n\n\n\n<li>Provide quotes and proposals,<\/li>\n\n\n\n<li>Deliver services you&#8217;ve requested,<\/li>\n\n\n\n<li>Send project updates and invoices,<\/li>\n\n\n\n<li>Improve our website and services,<\/li>\n\n\n\n<li>Send occasional updates about our work (you can unsubscribe anytime).<br><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We don&#8217;t:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sell your information to third parties,<\/li>\n\n\n\n<li>Use your data for unrelated marketing,<\/li>\n\n\n\n<li>Share your information without your permission (except as required by law).<br><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cookies<\/strong><br><br>What are cookies?<br>Small text files that help our website work better and let us understand how people use our site.<br><br>We use cookies for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Keeping you logged in (if applicable),<\/li>\n\n\n\n<li>Remembering your preferences,<\/li>\n\n\n\n<li>Understanding which pages are popular,<\/li>\n\n\n\n<li>Improving site performance.<br><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Block cookies in your browser settings<\/li>\n\n\n\n<li>Delete cookies anytime<\/li>\n\n\n\n<li>Visit our site without accepting cookies (some features may not work)<\/li>\n\n\n\n<li><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Who we share your information with<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may share your information with:<br><br>Service providers who help us operate:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Email providers (for sending you messages),<\/li>\n\n\n\n<li>Analytics tools (Google Analytics &#8211; anonymized data),<\/li>\n\n\n\n<li>Payment processors (Stripe, PayPal, or similar),<\/li>\n\n\n\n<li>Hosting providers (for our website and servers).<br><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">All service providers are bound by confidentiality and data-processing agreements ensuring they act solely on our instructions and maintain equivalent data-protection standards.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Legal requirements:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If required by law or legal process,<\/li>\n\n\n\n<li>To protect our rights or property,<\/li>\n\n\n\n<li>To prevent fraud or security issues.<br><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We never:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sell your data to advertisers,<\/li>\n\n\n\n<li>Share your information for marketing purposes,<\/li>\n\n\n\n<li>Give your data to third parties without your consent.<br><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How we protect your information<\/strong><br><br>Security measures we use:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Encrypted connections (SSL\/HTTPS),<\/li>\n\n\n\n<li>Secure servers with access controls,<\/li>\n\n\n\n<li>Regular security audits,<\/li>\n\n\n\n<li>Limited employee access to personal data,<\/li>\n\n\n\n<li>Secure backup systems,<br><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">No system is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security. While we take reasonable measures to protect your information, IWM Network shall not be liable for indirect or consequential losses arising from unauthorized access, disclosure, or misuse of data, except as required by law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Your rights<\/strong><br><br>You have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access &#8211; Ask what information we have about you<\/li>\n\n\n\n<li>Correction &#8211; Request we fix incorrect information<\/li>\n\n\n\n<li>Deletion &#8211; Ask us to delete your information<\/li>\n\n\n\n<li>Portability &#8211; Get a copy of your data<\/li>\n\n\n\n<li>Objection &#8211; Object to how we use your data<\/li>\n\n\n\n<li>Withdraw consent &#8211; Stop us from using your information<br><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise these rights:<br>Email: privacy@iwmnetwork.com<br>We&#8217;ll respond within 30 days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How long we keep your information<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Client information: As long as we&#8217;re working together + 7 years (for legal\/tax purposes),<\/li>\n\n\n\n<li>Marketing contacts: Until you unsubscribe or ask us to delete it,<\/li>\n\n\n\n<li>Website analytics: 26 months (automatically deleted after),<\/li>\n\n\n\n<li>Legal documents: As required by law (typically 7-10 years).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>International data transfers<\/strong><br><br>We&#8217;re based in North Macedonia but work with clients globally. If you&#8217;re in the EU, your data may be transferred outside the EU to our servers or service providers. We ensure appropriate safeguards are in place. When transferring personal data outside the EEA or other regions with data-protection laws, we rely on Standard Contractual Clauses or other lawful transfer mechanisms ensuring adequate protection.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Children&#8217;s privacy<\/strong><br><br>Our services are for businesses, not children. We don&#8217;t knowingly collect information from anyone under 18. If we discover we have, we&#8217;ll delete it immediately.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Third-party links<\/strong><br><br>Our website may link to other sites. We&#8217;re not responsible for their privacy practices. Read their privacy policies before sharing your information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Changes to this policy<\/strong><br><br>We may update this policy occasionally. We&#8217;ll post the new version here with an updated date. Significant changes will be communicated via email if you&#8217;re on our list. Any prior versions of this policy are archived for recordkeeping. Continued use of our site after updates constitutes acceptance of the new policy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Questions or concerns?<\/strong><br><br>If you have questions about this policy or how we handle your information:<br>Email: privacy@iwmnetwork.com <br>Phone: +389 2 322 4582<br>Mail: IWM Network, AURA Business Center, Bvld. Partizanski Odredi No. 14, 1000 Skopje, North Macedonia<br>EU residents: You also have the right to lodge a complaint with your local data protection authority.<br><br><strong>Data protection officer<\/strong><br><br>dpo@iwmnetwork.com<br>Phone: +389 2 322 4582<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Legal basis for processing (EU\/GDPR)<\/strong><br><br>We process your data based on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Consent &#8211; When you submit a form or sign up for emails,<\/li>\n\n\n\n<li>Contract &#8211; To deliver services you&#8217;ve requested,<\/li>\n\n\n\n<li>Legitimate interests &#8211; To improve our services and prevent fraud,<\/li>\n\n\n\n<li>Legal obligation &#8211; When required by law.<br><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">That&#8217;s it. If you&#8217;ve read this far, thank you for caring about privacy as much as we do.<\/p>","protected":false},"excerpt":{"rendered":"<p>Last Updated: November, 2025 The short version We collect only the information we need to work with you. We don&#8217;t sell your data. We don&#8217;t spam you. We keep your information secure. You can ask us to delete your data anytime. Who we are IVM Netvork DOOEL (DBA as: IWM Network) is a digital holding [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/page-sidebar-none.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-603","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>IWM Network - Digital holding agency<\/title>\n<meta name=\"description\" content=\"Digital holding company delivering enterprise product development, AI implementation, and strategic investment. 17 years. 500+ projects.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.iwmnetwork.com\/mk\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"mk_MK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IWM Network - 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